FAQ
FAQ
Quick answers on choosing, fitting, and installing your Starlink mount. Can't find what you need? Contact us and we'll help.
Choosing a Mount & Dish
Which mount do I need for my Starlink dish?
It depends on your dish (Mini, Standard, or Performance), what you're mounting to (vehicle, RV, boat, trailer, roof rack), and your surface. The fastest way to find the right setup is our Mount Finder — answer a few quick questions and we'll match you to the exact mount and hardware for your setup. Or give us a call and we'll help you dial it in.
What's the difference between the Starlink Mini, Standard, and Performance dishes?
The Mini is compact, low-power, and versatile — the go-to for overlanding, van life, RV travel, and single-vehicle use. The Standard offers more throughput when you need it. The Performance dish is built for the most demanding conditions — marine, high speed, severe weather, and command-center or high-user setups. We make mounts for all three.
Magnet, vacuum, or roof rack — how do I choose?
Magnets are the simplest and most portable option and grip any steel surface (or a non-magnetic surface with our Steel Mounting Discs). Roof-rack mounts attach to your existing crossbars for a fixed or quick-release install. Vacuum mounts work on smooth, non-magnetic surfaces and are fully removable — but the indicators must be checked before every drive. Our Mount Finder walks you through which fits your situation.
Do you sell the Starlink dish itself?
Not currently — we make the mounts and hardware, and you'll typically purchase the dish directly from Starlink. That said, we may offer dishes in the future and occasionally have pre-owned dishes available. If you're in the market for a dish, reach out and check with us.
Fitment & Compatibility
Will your mount fit my roof rack?
In our experience, yes — we've yet to find a roof rack we can't fit. We support the popular racks directly, including Prinsu, Sherpa, Wescott, and Leitner ACS, and most racks use standardized 80/20-style crossbars that our kits are built around: Series 10 (1" / 25mm) and Series 15 (1.5" / 40mm). Prinsu, Sherpa, and Wescott are all Series 10. Leitner ACS racks use our Leitner-specific hardware. For Thule and other proprietary racks, you may need to supply compatible hardware. Not sure what you have? Run our Mount Finder to check your fit, or reach out and we'll help confirm the right hardware.
What are Series 10 and Series 15 crossbars?
Series 10 and Series 15 refer to the 80/20 aluminum extrusion profile. Series 10 is roughly 1" (25mm); Series 15 is roughly 1.5" (40mm). Measure the flat top of your crossbar to identify which you have. Prinsu, Sherpa, and Wescott all use Series 10.
I have an aluminum or fiberglass roof — will magnets work?
Not on their own, since aluminum and fiberglass aren't magnetic. Add our Steel Mounting Discs, which give the magnets a solid steel surface to grip.
I have a newer Ford F-250 or F-350 with an aluminum roof — will this work?
Yes. Our Steel Mounting Discs seat perfectly between the roof ridges on newer F-250/F-350 trucks, giving the magnets a rock-solid surface to grip on the aluminum roof.
I drive a Mercedes Sprinter — do I need anything special?
Yes, if you're mounting directly to the roof (without a rack). Sprinter roofs have raised ridges taller than our 8mm magnets, so you'll need our Spacer Kit. It lifts the mount to clear the ridges so it seats flat. Our Mount Finder flags this automatically.
What if my crossbars are 30mm, or a size not listed?
We have options that aren't listed online. Reach out to sales and we'll get you the right hardware.
Can I mount to the inside of my sunroof?
Yes — we make adapters for that, including our Batwing sunroof adapters that let you mount inside the vehicle through the sunroof. By request, we can also add rivnuts to these adapters so they're easily removable with thumbscrews — that lets you pop the adapter in and out while keeping the magnets on the bottom of the mount, so the same mount can be used outside the vehicle or on other vehicles. This is a per-request option right now, so reach out to sales.
Does the dish need to be tilted 15° to work?
When the dish is mounted on a moving vehicle, it's best to mount it flat, pointing straight up. That gives it the best clear line of sight to the sky no matter which direction you're driving. A fixed tilt only helps when you're pointed a specific way, which doesn't work well when the vehicle is moving and changing direction.
Product Details
What's the difference between Caps and the Poly Shield?
Caps secure the dish at the corners, leaving the face open — it's the lightest, simplest setup with a clean look. The Poly Shield adds a clear polycarbonate cover over the dish face that takes the hits from extreme debris and weather, and protects the dish during transport and storage (toss it behind the seat without worry). The cover can scratch over time, but your dish stays protected. It adds about 1 lb and gives a more finished look.
Are your mounts made in the USA?
Yes — deliberately. Our mounts are designed and manufactured in the USA and shipped from Florida. Every aluminum frame is fabricated here, and every plastic component is printed in-house from premium USA-made ASA filament. We looked hard at injection molding, but the economics only worked offshore — and offshore meant giving up control over quality and the ability to improve quickly. It's genuinely hard to manufacture in America today, and we choose to fight for it.
Do your mounts come assembled?
Most of our mounts ship fully assembled and ready to use. A few require minor assembly — such as installing the handle or a pair of brackets. Check the product notes for details.
What's your warranty?
Our mounts carry a 1-year warranty. (Certain items like factory seconds and some third-party hardware are excluded — see the product page.)
Are your mounts modular or upgradable?
Yes — modularity is core to how we design. Our mounts are built as an ecosystem of interchangeable parts. Starlink will keep releasing new dishes, so when the next one arrives, you can buy a basic frame and move over your existing handle, magnets, or brackets — back up and running at a fraction of the cost of a whole new setup. As an example, our Static roof-rack kit can be converted to quick-release later, or fitted with magnets and a handle to make it portable across vehicles.
Are your magnetic mounts safe at highway speeds?
Yes. Our magnetic mounts are built to hold securely at highway speeds — in fact, state officials have reported successful tests on our Mini mounts at over 130 mph. As always, make sure the mount is seated properly on a clean surface before you drive.
Are your mounts 3D printed? Are they durable?
Skeptical of 3D-printed parts? So are we — that's why ours are engineered and printed to a standard most people don't associate with printing, using premium USA-made ASA filament paired with USA-fabricated aluminum frames. Entire commercial fleets run our mounts daily. We've shipped thousands worldwide with fewer than a dozen manufacturing defects, and every field report feeds directly back into stronger designs and tighter QC.
Vacuum Mounts
Are vacuum mounts safe at highway speeds?
Yes, when used correctly. For highway use we recommend four vacuum mounts for a secure hold. For low-speed and trail use, two vacuum mounts with low-profile adapters work well. In all cases, check the orange safety indicators before every drive.
Do I really need to check the vacuum mounts every time?
Yes. Vacuum mounts have orange safety indicators that must be checked before every drive to confirm a solid seal. If the mounts will be out of sight (like on an RV roof) or you'd rather set it and forget it, we recommend magnets instead — or a security tether as a backup.
What's the security tether for?
It's a backup safeguard for vacuum-mounted setups — especially when the mounts are out of sight and the indicators might not get checked regularly.
Ordering, Shipping & Returns
How long until my order ships?
We normally ship Mondays, Wednesdays, and Fridays for all orders placed by 2 PM that day (plus any from the prior day or two). On a tight timeline? Reach out — we can often ship same day when needed.
What's your return policy?
See our full return policy for details. (Some items, like factory seconds and gift cards, may be excluded.)
Do you ship internationally?
Yes, to most countries. If you're not able to use your international address at checkout, reach out to sales and we'll see if there's a way we can help.
Do you offer discounts for military, first responders, or fleets?
Yes — we offer community discounts for military, first responders, healthcare workers, teachers, government, and utility workers. For fleet and volume orders, contact us for a quote.
Support
How do I install my mount? Where are the manuals?
Installation guides and product manuals are on our Support page. If you're stuck, reach out and we'll help.
I'm having a problem with my Starlink dish itself — can you help?
We build and sell mounts, so we're not able to help with the Starlink dish hardware, your service, or your account — we're not affiliated with Starlink or SpaceX. For any issue with the dish itself or your Starlink service, contact Starlink directly through your Starlink app or account.
How do I get in touch?
Call us at 904-730-1258 (Weekdays 9 AM – 5 PM EST), email support@strikerfab.com, or use the contact form.
I don't see a mount for my specific setup — what should I do?
Reach out to us. We design our mounts as a modular ecosystem and try to account for just about every scenario — that's a big part of what makes them special. But if you don't see something that fits your specific use case, contact sales and tell us what you're working with. We love a good challenge, and honestly, that's how many of our products got their start.